• Implement building construction projects to support site.                                                                         
• Coordinates construction scheduling and communication.                                                                       
• Manage daily construction and RFI support for construction projects.                                    
• Act as liaison between in-field construction and project management.                                 
• May be responsible for estimates, schedules, materials and purchase orders.                   
• Supervises construction activity in the field.                                                                                                    
• Coordinate weekend/shutdown work plans with contractors, facilities, NAMC shops, PC, and PE.                                                                                                                
• Work with vendors and contractors to coordinate equipment delivery, installation, and scheduling.                                                                                                                      
• Have knowledge of general building construction methods.                                                       
• Monitor equipment installation methods for confirmation that installation meets specifications and drawings.                                                                                                            
• Coordinator RFI’s and CCR’s.                                                                                                                                                                                

• 10+ years of experience in industrial or commercial construction projects.                           
• Strong technical knowledge of construction means and methods.                                                         
• Proficient drawing review and field application abilities.                                                                      
• OSHA 30 certification.                                                                                                                
• Ability to properly manage a construction schedule on a daily, weekly, and monthly basis.                                                                                                           
• Ability to stand, stoop, and walk throughout a large industrial manufacturing plant for many hours of the day.                                                                                                                 
• Ability to ascend & descend stairs to roof or equipment rooms throughout a large industrial manufacturing plant.                                                                                                                      
• Competent with Microsoft Office: Word, PowerPoint, Excel, Outlook.

• Associates degree in construction management  
• Software experience: AutoCAD, Bluebeam, Microsoft Project 

• Architect and deliver scalable GenerativeAIsolutions onGoogle Cloud Platform (VertexAIsuite).
  
• Build and optimizeRAG pipelines, grounding data structures, and vector search systems
  
• Lead development ofAgenticAIcapabilitiesenabling autonomous reasoning and task execution.
  
• Partner with product, engineering, and business teams to translate requirements intoAIstrategies.
  
• Mentor engineers and guideAIsolution architecture, estimations, and technical decision-making.
  

• Expertise inGenerativeAI, LLMs, RAG workflows, and grounding strategies.
  
• Strong hands-on experience withGCP VertexAI, Gemini models, and vector search technologies.
  
• Proficiency in building data/ML pipelines and integrating LLMs with real-time data sources.
  
• Ability to implementModel Context Protocol (MCP)and agent-based architectures.
  

• Curious, innovative, and adaptable mindset.
  

• Strong communication and leadership abilities; able to mentor and collaborate cross-functionally.
  

• Reports to:Director of Product Innovation and Delivery.
  

Job Summary:

Experience with Microsoft security products

• Microsoft Sentinel
• MS Defender
• MS Entra ID

Daily tasks entail:

• Monitoring and remediating security alerts from Sentinel and Defender
• Develop Sentinel workflows/playbooks for automating response
• Providing forensic data for future investigations
• Utilizing MS Threat Explorer and Advanced Hunting for investigations
• Configuring Exchange transport rules with respect to security events
• Configuring Defender Tenant Block/Allow lists

SAP APO - onsite Boise , ID
 

   Required skills:
"10+ years of SAP APO/SPO experience.
In-depth knowledge of supply chain planning processes.
Strong experience with:
SNP heuristics / optimizer / CTM
PP/DS planning & scheduling
Demand planning forecasting models
Good understanding of master data (PDS, PPM, transportation lanes, resources)."
Nice to have skills:
SAP APO Demand Panning /IBP/SAP PP

Job Description: EAM- Equipment Maintenance (S4 HANA EAM)
 

       Location: Plano, TX / Purchase, NY / Winston Salem, NC
 

JD
 

• Strong experience with SAP S/4HANA PM/EAM configuration, custom enhancements, and SAP Fiori Apps.
   

• Facilitate workshops to define "to-be" maintenance processes, including corrective, preventive, self-manufacturing, and refurbishment processes.
   

• Ensure seamless integration between EAM and other modules such as Material Management (MM), Finance (FICO), Production Planning (PP), and Quality Management (QM).
   

• Oversee master data conversion from legacy systems to S/4HANA.
   

• Create functional specs, execute test scripts (unit/integration), and troubleshoot issues.
   

• Handle Spare Parts Management. Procurement based on min/max levels.

Role-  SAM Functional Consultant
 

Location-  Plano, TX / Purchase, NY / Winston Salem, NC
 

Job Description
 

•   Lead end-to-end implementation of SAP Service and Asset Manager (SSAM), configuring standard features to meet business needs.
   

• Map business requirements to SAP best practices, particularly for asset maintenance, and scheduling.
   

• Ensure seamless integration between SSAM and SAP S/4HANA modules (EAM, CS, MM, Finance, SD).
   

• Optimize user experience for maintenance technicians and service engineers in mobile/offline scenarios.
   

• Create functional specs, execute test scripts (unit/integration), and troubleshoot issues.
   

• Conduct workshops with business users, provide training, and offer post-go-live support.

Role-  SAP S/4HANA PP/QM modules
 

Location-  Plano, TX / Purchase, NY / Winston Salem, NC
 

Job Description
 

                Make- Equipment Refurbishment (S4 HANA PP/QM)
 

o   Configure SAP S/4HANA PP/QM modules.
 

o   Map business requirements to SAP best practices, particularly for Demand Management, Capacity Planning, MRP, Production Order Execution, Serial Number Management, WBS Settlement.
 

o   Ensure seamless integration with other SAP S/4HANA modules (EAM, CS, MM, Finance, SD).
 

o   Create functional specs, execute test scripts (unit/integration), and troubleshoot issues.
 

o   Conduct workshops with business users, provide training, and offer post-go-live support.
 

o   Have exposure to handle Equipment’s linked with Material, Asset Master, and Serial Numbers. Handle inventory and transfer of Equipment’s from Customer Site to Client owned Plants.

Qualifications:

Role- Product Analyst- (Solid knowledge of SWIFT CBPR+ testing)
 

      Location- Atlanta, GA
 

Job Description
 

Required:
 

• Strong hands-on experience in testing payment or wire transfer applications.
   

• Solid knowledge of SWIFT CBPR+ testing and message validation.
   

• Experience working with ISO 20022 XML message structures, validation, and mapping.
   

• Strong understanding of cross-border payments, wire transfers, and payment lifecycle events.
   

• Experience with functional testing, integration testing, SIT, UAT, and regression testing.
   

• Ability to understand requirements and create detailed test scenarios, test cases, and defect documentation.
   

• Experience in executing test cases and documentation of result.
   

• Strong analytical and troubleshooting skills to investigate message or transaction failures.
   

• Experience using test management and defect tracking tools such as Rally, JIRA, ALM, or similar.
   

• Ability to work independently in a fast-paced banking or payments environment.
   

• Prepare the test data and co-ordinate with various upstream and downstream application teams to execute test cases.
   

• Provide project testing status reports and updates to management.
   

• Support other testing teams in their testing activities. Provide testing data and results to these teams.
   

• Experience of working in agile methodology.
   

1-Role- Product Owner-(Need Telecom only  -ex-AT&T,Verizon,T Mobile other )
 

Location- Dallas, TX 
 

Job Description
 

A Telecom Product Owner defines the vision, roadmap, and requirements for telecommunication products (e.g., 5G, fiber, IoT, billing systems). They manage the product backlog, prioritize features, and collaborate with engineering/network teams in an Agile environment to deliver high-value customer solutions from concept to launch.

• Plan and conduct supplier audits in accordance with VDA 6.3 standards.
• Evaluate and qualify new and existing suppliers, focusing on compliance and performance.
• Lead supplier qualification efforts and define quality requirements.

• Ensure PPAP documentation and results meet performance, process capability, and compliance expectations.
• Make final decisions regarding supplier PPAP requirements and approvals.
• Handle documentation, meeting coordination, and feedback distribution.

• Coordinate and negotiate standardized Quality Assurance Agreements (QAAs).
• Supervise the implementation of QAAs across the supplier base.
• Design, maintain, and implement supplier quality system regulations and processes.

• Promote supplier performance improvement and support suppliers in corrective and preventive actions.
• Analyze error history and lead sustainable root cause analysis.
• Implement supplier development programs tenhance quality and reliability.

• Function as a bridge connecting suppliers, research and development, procurement, and field/customer teams ttackle quality or supply challenges.
• Coordinate complaint handling for defective purchased parts, including communication with suppliers and internal collaborators.
• Support purchasing in recovering additional costs resulting from non-conformities.

• Coordinate projects related to material group strategy, non-conformity cost reduction, and productivity improvement.
• Collaborate with international partner plants to align and optimize supplier quality strategies.

• Bachelor's degree in a STEM field, such as mechanical engineering, mechatronics, or electrical engineering OR 3+ years of vocational training plus an additional 5+ years in a technician role.
• 5 years of experience in various areas of production and/or development/quality management.
• 3+ years of experience with the following:
• Addressing supplier performance and supply issues through root cause analysis and collaboration with suppliers, R&D, and fi eld/customer teams.
• Leading PPAP activities, documentation and conduct supplier audits tensure compliance, qualification, and continuous improvement.
• Implementing quality and problem-solving methods (8D, FMEA, Ishikawa, PDCA) with strong technical understanding of drawings, standards, and regulations.
• Demonstrating critical thinking, independent decision-making, and clear communication of actionable insights.

Position Overview:

The Michigan Department of Education (MDE) is seeking a Senior Business Process Reengineer to support the Office of Educational Supports (OES) in enhancing and maintaining the Consolidated Application within the NexSys platform. This application is critical for distributing federal formula grants to Michigan Local Education Agencies.

This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal MDE cross-office teams (including the Office of Systems, Evaluation, and Technology - OSET), the Department of Technology, Management, and Budget (DTMB), and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.

Job Responsibilities:

Process Analysis & Improvement

• Review and document current grant-related business processes and workflows.
• Identify opportunities for process optimization and recommend improvements.
• Analyze federal policy changes and advise OES on necessary application updates.

Stakeholder Engagement & Communication

• Facilitate meetings with business stakeholders, technical teams, and external consultants.
• Act as the primary point of contact for field consultants regarding application issues.
• Communicate issue status, resolutions, and updates to relevant stakeholders.

Operational & Technical Liaison

• Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
• Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
• Translate business needs into clear, actionable technical requirements.

Leadership & Team Coordination

• Lead and mentor a team of business analysts.
• Delegate tasks effectively and ensure alignment with project goals.
• Facilitate and lead requirement-gathering sessions with both business and technical teams.

Documentation & Knowledge Management

• Maintain comprehensive documentation on the project SharePoint site.
• Ensure all process changes and decisions are well-documented and accessible.

• 2 + years of proven experience as a business process reengineer.
• 2 + years of experience working with grant management systems or government-funded programs.
• Strong understanding of the software development lifecycle (SDLC).
• Excellent communication, facilitation, and interpersonal skills.
• Leadership capabilities in cross-functional team environments.
• Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.

Position: SAP APME Consultant
Location: Remote
Duration: 8 Months
Job Type: Temporary/Contract
Work Type: RemoteOnsite

This position is open to both C2C and W2 consultants

Overview

• Work as UAT Lead supporting client’s SAP APMe implementation team
• Collaborate closely with stakeholders; strong written and verbal communication required

Key Responsibilities

• Expert in SAP Agent Performance Management (APMe) Enterprise Edition
• Design/manage commission and incentive plans for external Producers
• Handle agent, membership, premium, and commission data across multiple insurance products
• Work across modules: Producer Management, Compensation & Performance, Agent Connection
• Provide technical inputs for solution design and effort estimation
• Lead discovery sessions, technical discussions, and client presentations

Requirements

• 2+ years of SAP SuccessFactors Agent Performance Management experience
• Strong experience in commission calculations and payment processes
• US health insurance domain experience (preferred)

Position:Program Manager /Technical Project Manager
Location:San Jose, CA / Lehi, UT
Duration: 7Months
Job Type:Temporary/Contract
Work Type:Hybrid (Tuesday to Thursday onsite)

This Opportunity is open for both W2 & C2C consultantsOnsite

The Opportunity

• The Creativity & Productivity (C&P)) Business Capability Design & Delivery (BCDD) team provides strategic partnership and engagement that delivers end-to-end capabilities for Adobe’s C&P processes, platforms & applications
• We are looking for a technical leader with executive presence, exemplary interpersonal skills, and the ability to influence at all levels to drive cross-functional initiatives and deliver Adobe’s strategic roadmap
• You possess a well-rounded technical background and demonstrated expertise leading complex programs in matrix organizations to deliver solutions that delight the customers

What you'll Do

• Strategy: Build a report and partner with key collaborators to understand their objectives and goals. Engage with BCDD Leadership, Product Management (PdM) Leads and Business Stakeholders to understand the Vision, Mission, and Strategic Objectives for the Business Units (BU) and ATS (Adobe Technology Services)/C&P BCDD
• Intake: Facilitate and oversee the intake and triage of new requests through Workfront for Initiatives and Small Enhancements
• Prioritization: Support BCDD PdMs with impact assessment and stack-ranking
• Estimation: Partner with ATS teams who need to support the request (and others as needed) to estimate the Level of Effort (T-shirt size) and feasibility (Waterline and Rationale)
• Optimization: Discuss trade-offs, sequencing, incremental funding as needed, BU staffing, etc. Articulate response back to requestor. Assist BCDD PdMs with portfolio level reporting (inc. Quarterly Business Reviews, ad-hoc, etc.)
• End-to-end program management for Initiatives using ATS SLC and Jira:
• Initiating: Plan and facilitate Discovery/Proof of Concept/Pre-project work and set up Program Governance, inc. meeting cadence and key artifacts (Scrum of Scrums/OpCo/SteerCo, SLC Artifacts Library, Wiki, SharePoint, Project Schedule, RAID log, etc.)
• Planning: Reach across the aisle to understand dependencies and constraints, determine resource requirements and build the program roadmap, then socialize the plan and secure approvals for the same
• Executing & Monitoring: Oversee the program execution and proactively manage changes and risks, partnering with other teams and stakeholders to ensure the right decisions are made at the right time, appropriate communication and alignment occurs, and plans are adjusted accordingly
• Communicating: Maintain a big-picture perspective when preparing and presenting program status reports, Executive briefings, and other governance artifacts, along with all program level communications
• Closing: Coordinate Release announcement, Hypercare, Decommissioning, etc. as needed and disband the team
• Benefits realization: Measure adoption and impact post-release, inc. 30/60/90 days check-ins and feedback loop (to inform future decisions/commitments)
  

What you need to succeed

• Bachelors or equivalent a must; MBA or equivalent preferred
• Certification a plus: PMP, PMI-ACP, PgMP, CSM
• 7-10+ years' experience as a program manager in software and/or related technology industry, preferably in a Customer Experience environment with web, voice, and messaging/chat platforms
• Experience managing multi-discipline teams consisting of business and technical resources
• Experience using various project delivery methodologies (Agile/Scrum, Waterfall and hybrid) and tailoring the approach for program success
• Self-motivation and a positive attitude that helps you to adapt to change
• Resourcefulness and a creative approach to problem-solving to succeed in a collaborative culture
• Solid ability to operate effectively and autonomously in time-sensitive situations and handle ambiguity
• Exceptional verbal and written communication skills to engage with technical and non-technical audiences
• Influencing and interpersonal skills to develop strong working relationships and build credibility/trust with team members and Senior Leadership

Must-Have Requirements

• Senior Program Manager / Technical PM background
• Experience executing complex programs
• Ability to understand program scope clearly
• Strong requirement gathering & articulation
• Experience working with Engineering teams in Agile Terms
• Understanding of Agile, Scrum, and Delivery
• Experience in Seller space (working with sellers / sales teams)
• Ability to drive CAM efficiently (Channel Account Managers) - Implements Sales Strategies
• Experience working with sellers to sell products
• Strong communication skills
• Ability to write concise stakeholder reports
• Regular stakeholder reporting (weekly reports)

Plus, but not required

• PMP Certification
• Experience with Microsoft Dynamics
• Experience with Chat platforms

Position: Python Fullstack Developer
Location: Remote
Duration: 8 Months
Job Type: Temporary Employment
Work Type: RemoteOnsite

This position is open for both W2 and C2C consultants

Job Description:

Mandatory Skills: Python Fullstack background, async programming, FastAPI, API integrations, Data engineering & SQL, Pydantic and testing framework are mandatory

Core Language & Architecture

• Python 3.11+
• Advanced type hints (PEP 484), static typing discipline
• Async programming (asyncio, async/await, async generators)
• aiohttp / httpx (async HTTP clients)
• Pydantic v2 (BaseModel, validation, settings management)
• Structured logging & tracing patterns
• Redis (pub/sub, TTL, async clients)
• REST API design & integration patterns
• Retry/backoff strategies (Tenacity)
• Concurrency patterns (parallel tool calls, task orchestration
• Data Engineering & ETL
• Prefect 2.x / 3.x
• Flows, tasks, futures
• Deployments (YAML)
• Work pools
• Blocks (Secrets, storage)
• Scheduling
• ETL/ELT design
• Incremental loads
• Idempotency
• Schema evolution
• Snowflake
• connector-python
• OAuth authentication
• Warehouse/schema management
• Query optimization
• PostgreSQL 16/17
• psycopg 3.x
• Async support
• Connection pooling
• SQLAlchemy 2.x (ORM + asyncio)
• Alembic migrations
• Advanced SQL
• Multi-table JOINs
• CTEs
• Window functions
• Timezone conversion
• Pandas 2.x (complex multi-stage transformations)
• PyArrow / columnar formats
• Azure Blob Storage (azure-storage-blob)
• Document ingestion/parsing:
• Docling
• Unstructured
• python-docx
• python-pptx
   

Graph Algorithms & Pattern Processing

• NetworkX
• Connected components
• Transitive closure
• Graph construction
• Alarm correlation logic
• Regex engineering
• IPv4 / IPv6
• Network interface extraction
• CI/entity extraction
• Entity classification patterns

Backend Engineering (FastAPI Stack)

• FastAPI
• Routing
• Dependency injection
• Middleware
• Streaming responses (SSE)
• Async-first backend design
• Incremental/streaming LLM responses
• Background tasks & concurrency control
• Pydantic request/response models
   

Frontend (React Agent UI)

• React 18/19
• Hooks
• Context API
• Performance optimization
• TypeScript
• MSAL browser authentication
• JWT handling
• Streaming fetch / incremental rendering
• Real-time agent UI updates

Testing & Code Quality

• Pytest
• Fixtures
• Parametrize
• Markers
• unittest.mock (patch, MagicMock)
• Ruff
• pre-commit hooks
• SAST integration
   

Job Responsibilities:

This position will serve as an ETL Developer responsible for supporting Master Data Management (MDM) initiatives and the Information Services environments for the State of Michigan enterprise and the Center for Shared Solutions.

The position develops Information Services needs as well as evaluating, recommending and supporting technological solutions and Data Management architecture and software. They work closely with agency customers and IT teams to turn data into critical information and knowledge that can be used to make sound business decisions. It is essential that the ETL developer build an understanding of the business at a level of detail that enables them to identify and address critical business issues. They manage data that is accurate, congruent and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems.

The ETL developer educates and trains clients to use the data as an analytical tool, displaying the information in new forms and content for the purpose of analysis and option exploration. The ETL developer works with clients to determine business requirements, priorities, define key performance indicators (KPI), and develop Data Warehouse (DW) and Data Management strategy.

This includes working with business and IT development teams to design and implement enterprise data lakes, data marts, data warehouses and design and implement dashboards, alerts, and business analytics solutions and reports.

Required Qualifications:

• 5+ years of hands‑on experience with IBM Cloud Pak for Data
• 5+ years of hands‑on experience with IBM Knowledge Catalog, including enabling and supporting the migration of existing IBM DataStage workloads to Cloud Pak for Data
• 5+ years of hands‑on experience with IBM Manta
• Experience defining and enforcing data architecture standards, patterns, and best practices
• Ability to translate business requirements into scalable data architecture solutions
• Experience working in large, complex, enterprise environments with multiple data sources
• Strong understanding of data quality, data consistency, and data lifecycle management
• Excellent communication skills, with the ability to collaborate across business, analytics, and IT teams

Preferred Qualifications:

• Previous State of Michigan experience

Job Responsibilities:

• Auditing financial documents
• Performing accounting calculations
• Ability to determine the financial stability of companies
• Utilize computer programs to find documents, perform calculations, and enter the required information into a reporting form
• Candidate will not work outside the office or have contact with the public

MANDATORY SKILLS/EXPERIENCE:

• Basic Accounting Skills
• Excellent Computer Skills, including Microsoft Outlook and Excel
• Knowledge of GAAP preferred
• Previous auditing experience
• Ability to work independently and think critically

Java Full Stack Developer -Important-Needonly H1B and (ex-AT&T, Verizon, T-Mobile, Comcast.. Telecom only )

Location -Dallas, TX (Onsite)

Required skills:
Job Description – Technical Specialist / Full Stack Developer

• Understand complex business requirements and design scalable, maintainable application architectures.
  

• Develop robust solutions and perform end-to-end testing to ensure quality delivery.
  

• Collaborate with business stakeholders, architects, and IT leadership to align technical solutions with enterprise goals.
  

• Analyze requirements, perform feasibility and impact assessments, and convert them into technical designs and Agile user stories.
  

• Design and develop scalable backend services and RESTful APIs usingNode.js,Express.js, and Java-based microservices.
  

• Build modern, responsive, and modular frontend applications usingAngularand advanced JavaScript frameworks.
  

• Architect and integrate distributed systems usingREST,JSON, and secure authentication mechanisms.
  

• Implement and manageCI/CD pipelines usingJenkinsfor automated build, testing, and deployment.
  

• Ensure application performance and reliability through monitoring and logging tools likeKibana,Prometheus, and Grafana.
  

• Work within Agile Scrum teams, contributing to sprint planning, execution, and continuous improvement.
  

• Conduct code reviews, enforce best engineering practices, and mentor junior developers.

Summary:

The Senior Software Configuration/Release Engineer is responsible for designing, automating, and maintaining cloud configuration, release, and infrastructure management processes across GTA’s AWS environments. This role ensures highly available, secure, compliant, and well-governed cloud platforms through effective automation, Infrastructure as Code (IaC), patch management, backup strategy, and certificate governance.

The engineer will work closely with DevOps, Security, and Infrastructure teams to support stable, reliable statewide services.

Job Responsibilities:

Cloud Configuration & Infrastructure Automation

• Develop, implement, and maintain configuration management processes, policies, and standards for AWS environments.
• Build, deploy, and enhance Infrastructure as Code (IaC) solutions using Terraform to automate provisioning, configuration, and lifecycle management of AWS resources (e.g., EC2, S3, RDS, IAM, ACM).
• Manage and optimize multiple environments (Dev, Test, Stage, Prod) ensuring configuration consistency and security.

Release Engineering & AWS DevOps

• Senior Experience supporting automation pipelines using the AWS Code Suite: Code Commit, Code Build, CodeDeploy, and CodePipeline.
• Work closely with DevOps teams to support release activities, deployments, rollbacks, configuration updates, and environment readiness

Backup, Patching & Compliance

• Design and maintain automated AWS backup solutions to ensure data integrity, resiliency, and compliance with state retention policies.
• Implement automated patching workflows for cloud infrastructure to maintain required security and compliance posture.
• Conduct periodic audits of environment configuration, patch levels, backup integrity, and certificate compliance; recommend and implement improvements.

Security & Certificate Management

• Manage installation, renewal, rotation, and validation of SSL/TLS certificates across AWS services.
• Ensure secure communication configurations and alignment with state and federal security requirements.

Documentation, Governance & Training

• Maintain detailed, accurate documentation of configuration baselines, IaC standards, module usage, and environment changes.
• Provide training and guidance to team members on Terraform, AWS infrastructure best practices, backup strategies, patch automation, and certificate management.

Core Competencies

• Strong analytical and troubleshooting skills with a proactive approach to cloud optimization.
• Ability to break down complex problems, create tactical plans, and contribute to strategic improvements.
• Attention to detail with strong diagnostic and problem-investigation abilities.
• Effective verbal and written communication skills.
• Strong organizational and planning abilities.
• Self-motivated, collaborative, and able to work in fast-paced environments.

Minimum Qualifications

• Bachelor’s degree in computer science, Information Systems, or related field; or equivalent professional training, certification, or experience.
• Eight (8) years of configuration management experience, including:
• Proficiency with Terraform and IaC methodologies
• Hands-on experience with AWS services (EC2, S3, RDS, IAM, ACM)
• Experience with cloud backup solutions and automated patching
• Expertise in SSL/TLS certificate management and security best practices

Preferred Qualifications

• Scripting experience (e.g., Python, Bash, PowerShell) for automation within AWS/Terraform.
• AWS Certification(s) and/or Terraform Certification.
• Experience working with state or local government environments.
• Experience with vendor oversight or management.
• Experience with project management or Agile delivery tools.
• Experience with organizational change management (OCM).

• We are currently seeking a Sr Exterior Trim Engineer, Mechanisms & Glazing.
• This position requires an experienced professional with a responsibility for designing and developing parts of the exterior systems of a world class vehicle in terms of both styling and function.
• Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination.
• Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment.

• Lead or play a leading role in the packaging, engineering design, release and launch of exterior components of a state-of-the-art car
• Create cutting edge exterior systems focusing on quality, reliability, functionality, mass and cost efficiency
• Work interactively within a cross functional studio and vehicle engineering team, placing priority upon the greater benefit of the vehicle above any one individual system
• Employ and develop world class engineering tools and an innovative approach to support the systems generation

• 2+ years of experience in vehicle exterior component design & development. This includes design related experience with at least some of the following areas:
  • Side valences
  • Sill trims
  • Underbody aero shields
  • Wheelhouse liners Spoilers / Appliques
  • "Frunk" / "Froot"
  • Rocker panels
  • Glazing
  • OSRVM (Mirros)
  • Wipers and Wash System
• Proven experience creating complex CAD schemes and models to an excellent standard, preferably using CATIA V5 or V6
• Proven experience with thermoplastic & thermoset resin materials and class A manufacturing technologies (including painting)
• A good understanding of the range of computational tools available to design engineers
• Launch experience

• A flair for creative engineering and 3D problem solving
• Five or more years of experience with plastics design, Class A surfaces, front crash, aero features, lighting integration, module integration, tooling, resins, supply base, fit and finish, gap and flush, module concept, thermal expansion, structural design, paint (matching).
• Five or more years of experience with the development of glazing, wipers, wash systems or OSRVM.
• A strong desire to create the very best product, working as an integral part of a very capable team
• Well-developed team working and interpersonal skills
• A great work ethic

• Bachelor of Science in Mechanical Engineering or relevant engineering discipline

• Badge/ email/Windows engineering laptop

• 5 years

• At least a Bachelor's Degree in Engineering.

• Performance will be assessed based on whether the worker meets their deliverables on time.

Position:Technical Project Manager (Telecom)
Location:Snoqualmie WA
Duration: 8Months
Job Type:Temporary Employment

This job is open for both W2/C2C consultants

Role Overview

We are seeking a Technical Project Manager with strong Telecom and Networking experience to lead complex, cross‑functional initiatives within infrastructure and platform‑centric environments.
The ideal candidate will act as the bridge between engineering, product, and business teams while ensuring successful delivery of telecom and network‑driven projects.

Technical & Telecom Expertise

• Strong understanding of telecom and networking fundamentals, including:
• TCP/IP, DNS, DHCP
• Routing and switching concepts
• Subnets, VLANs
• Firewalls, security zones, and network segmentation
• APIs and service‑to‑service communication
• Experience working in telecom, network‑focused, or infrastructure‑centric environments.
• Ability to interpret network and system architecture diagrams and contribute effectively to technical and architecture discussions.
• Familiarity with cloud networking concepts across AWS, Azure, or GCP.
• Experience supporting high‑availability, low‑latency, enterprise telecom platforms.
  

Project & Delivery Management Experience

• 3+ years of experience as a Technical Project Manager, Technical Product Owner, or similar role in a telecom or highly technical environment.
• Proven experience managing complex delivery backlogs for engineering and platform teams.
• Ability to define clear project scope, milestones, deliverables, and success metrics.
• Experience working in Agile / Scrum environments, including sprint planning, backlog grooming, and release coordination.
• Strong experience translating business requirements into detailed technical requirements, user stories, and acceptance criteria.
• Ownership of end‑to‑end delivery, from planning through execution, risk management, and post‑release review.

Collaboration & Leadership

• Experience leading or coordinating small to mid‑sized engineering teams.
• Proven ability to work across multiple product streams and cross‑functional teams including engineering, network operations, architecture, security, and business stakeholders.
• Strong communication skills with the ability to translate complex technical concepts into clear business outcomes.
• Ability to manage competing priorities, dependencies, and risks within shared platform and telecom ecosystems.
• Act as a key point of accountability for delivery, timeline adherence, and stakeholder expectations.
  

Preferred Qualifications

• Experience working on enterprise‑scale telecom or network platforms.
• Strong background in telecommunications, networking, infrastructure, or platform‑based products.
• Familiarity with CI/CD pipelines, DevOps practices, and release management.
• Experience in highly integrated, API‑driven and service‑oriented architectures.
• Exposure to network modernization, cloud migration, or telecom transformation initiatives is a plus.
  

Key Competencies

• Systems thinking with a platform and telecom mindset
• Strong technical credibility with engineering and network teams
• Cross‑team alignment and stakeholder coordination
• Strategic prioritization and delivery planning
• Risk, dependency, and issue management
• Clear, concise written and verbal communication

Devops Engineer. Visa -H1B only Required Recent paystub for submission

Location:New York, NY(hybrid)

Job Description-

Required skills:
-3+ years of AWS / CDK coding experience. You MUST be able to speak to your projects during the interview
-3+ years of Terraform coding experience. You MUST be able to speak to these projects during the interview
-3+ years of IaC experience and ability to speak to key projects and concepts (For example: When would you use CDK vs. Terraform?)
-3+ years of software development experience. You will be asked to code live during the interview and will be asked to share your level of proficiency per language

Role Description:
Leads the design and deployment of AWS-based sandbox and proof-of-concept environments supporting GSIC vendor evaluations. Works directly with internal engineering teams and external vendors to implement secure infrastructure, integrate technologies, and operationalize POC deployments for rapid testing and technical validation..

Job Role- Java Full Stack Developer -Important-Need only H1B and (ex-AT&T, Verizon, T-Mobile, Comcast.. Telecom only )

Location -Dallas, TX (Onsite)

Required skills:
Job Description – Technical Specialist / Full Stack Developer

• Understand complex business requirements and design scalable, maintainable application architectures.
  

• Develop robust solutions and perform end-to-end testing to ensure quality delivery.
  

• Collaborate with business stakeholders, architects, and IT leadership to align technical solutions with enterprise goals.
  

• Analyze requirements, perform feasibility and impact assessments, and convert them into technical designs and Agile user stories.
  

• Design and develop scalable backend services and RESTful APIs usingNode.js, Express.js, and Java-based microservices.
  

• Build modern, responsive, and modular frontend applications usingAngular and advanced JavaScript frameworks.
  

• Architect and integrate distributed systems usingREST, JSON, and secure authentication mechanisms.
  

• Implement and manageCI/CD pipelines using Jenkinsfor automated build, testing, and deployment.
  

• Ensure application performance and reliability through monitoring and logging tools likeKibana, Prometheus, and Grafana.
  

• Work within Agile Scrum teams, contributing to sprint planning, execution, and continuous improvement.
  

• Conduct code reviews, enforce best engineering practices, and mentor junior developers.
  

• Responsible for successful achievement of Vehicle Safety attribute, including Passive Safety relevant legislation and consumer requirements.
• Planning, budget and resource allocation for this program to meet Vehicle Safety test plan
• Point of contact for program leadership and meetings program testing.
• Report and present to senior stakeholders, such as program management and chief engineer, when called upon in attribute meetings or program meetings.
• Set the passive safety targets for program with the assistance and approval of the Vehicle Safety Test Manager and Vehicle Safety Performance team.
• Lead structural, exterior, interiors and restraints conceptual design to achieve passive safety targets.
• Perform proof-of-concept tests where required to prove new features and designs.
• Assist in coordinating the Vehicle Safety CAE activities related to testing.
• Author and maintain passive safety test timing plan, and report through program DVP.
• Conduct vehicle safety testing as required by vehicle program (including full vehicle crash testing, sub-system and components).
• Manage preparation and execution of vehicle tests.
• Attend crash tests at supplier facilities for development and official testing.
• Ensure all vehicles and other test material used is representative of design intent, fit for purpose and agreed with organizational stakeholders.
• Organize Vehicle Safety technician support to ensure that all vehicle re-builds, parts and teardowns are done to high standards.
• Work with external test partners to ensure all testing conforms to company procedures, industry best practice and global regulations.
• Perform post-analysis of Safety test data for adherence to target and advise on any departure from expected performance.
• Lead cross-functional engineering teams, the CAE team to establish root cause and solutions to engineering issues.
• Complete engineering report for program tests.

• Bachelor’s degree or above in mechanical engineering or similar field.
• 5+ years of related experience
• Experience and an understanding of vehicle testing standards (FMVSS, ECE, NCAP,IIHS, etc.).
• Knowledge of vehicle Safety performance targets.
• Good communication and presentation skills
• Comfortable with initiating and taking ownership of projects.
• Track record of establishing strong processes and work procedures.
• Positive attitude, proactive mentality, responsive and strong work ethic is 100% required.
• Up to 30% domestic and 5% international travel may be required

• Deep understanding of Safety Crash Regulations and Consumer test requirements
• Understanding of HV components
• Familiar with homologation certifications for different markets
• Experience testing high speed and/or quasi static set ups

• Minimum 5 years experience with high voltage.
• Minimum 5 years experience with crash testing and safety for vehicle
• Minimum 5 years experience with rebuilding cars

requisition Name: Data Engineer Expert
Estimated Duration: 04/27/2026 - 10/30/2027
Position Location: Remote
Max Submission :2

Key Responsibilities:

Design and develop data pipelines and ELT processes to integrate large, diverse datasets from multiple sources.
Build and maintain data models and structures to support enterprise reporting and analytics.
Collaborate with cross-functional teams to deliver BI and analytics solutions that meet business needs.
Optimize data performance by troubleshooting and resolving issues related to large-scale data querying and transformation.
Participate in the design and documentation of data processes, including model development, validation, and implementation.
Contribute to a positive data safety culture by adhering to data governance and security policies.


Required Qualifications:

Bachelor's degree in data Analytics, MIS, Computer Science, or a related field.
5+ years of experience in data engineering or data warehouse development, including dimensional modeling.
5+ years of experience designing and developing ETL/ELT processes using tools like SSIS, Databricks, or Python.
We're looking for a self-motivated team member who can work independently in a fully remote Agile environment - someone who takes ownership of their work, communicates proactively, and drives progress without needing close supervision.
The ideal candidate thrives in a distributed Scrum team, managing their own deliverables and staying accountable through clear, consistent communication.

*Requisition Name: Data Analyst Expert*
Estimated Duration: 04/30/2026 - 05/31/2027
Position Location: Remote


Required Qualifications:

8+ years of experience as a Business Analyst in:
Medicaid / healthcare data environments
Data warehouse or analytics platforms
Strong understanding of Medicaid data domains, including:
1.Claims and encounters
2.Member eligibility
3.Provider data
4.Managed Care (MCO) data flows
Experience supporting MMIS systems or Medicaid reporting environments
Strong SQL skills for data analysis, validation, and troubleshooting
Experience with data mapping, source-to-target design, and data validation
Experience supporting system implementations, transitions, or large data initiatives
Familiarity with cloud data platforms (AWS, Azure, etc.)
Strong communication skills with ability to work across technical and business stakeholders

Summary:

This position functions as a senior-level Business Analyst supporting mission-critical applications for Newborn Screening (NBS) and Environmental Health programs. The analyst serves as the primary liaison between program areas and IT, ensuring that public health systems meet operational, regulatory, and data integrity requirements. These applications are critical for tracking resources and producing reports for Public Health. The resource is integral to supporting and improving MDHHS automated processes, streamlining critical business processes, data integrity, SEM/SUITE compliance, and securing the applications. As a lead, the resource participates in a variety of assignments that provides for the enhancement, integration, maintenance, and implementation of projects. The resource also provides application oversight to business analysts in the team that support other applications. Not having a resource on staff will lead to delays and errors on the reports that MDHSS will have to manually process and delay support of applications and projects. This would significantly reduce the quality of Public Health services provided by the State of Michigan

Job Responsibilities:

• Lead requirements gathering sessions with program staff supporting Newborn Screening and Environmental Health
• Develop and maintain:
• Business Requirements Documents (BRDs)
• Functional Specifications
• User stories and acceptance criteria
• Conduct gap analysis and recommend system improvements
• Support and enhance:
• Newborn Screening applications (specimen tracking, results reporting, follow-up)
• Environmental Health systems (sample tracking, chain of custody, lab reporting)
• Coordinate with IT staff and vendors to resolve defects and implement enhancement
• Analyze and document end-to-end workflows:

NBS specimen lifecycle and follow-up processes

Environmental sample collection, testing, and reporting

• Identify opportunities for automation, standardization, and efficiency improvements
• Lead User Acceptance Testing (UAT):
  • Develop test plans and scripts
  • Coordinate testing activities with stakeholders
• Develop training materials and conduct user training sessions

Required Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Public Health, Life Sciences, or a related field
• 8+ years of professional experience in business analysis, systems analysis, or a related IT role
• Knowledge of public health data systems and reporting requirements
• 8+ years of developing, and implementing test plans and test cases
• Experience supporting Newborn Screening programs and Environmental Health
• 8+ years of Requirements elicitation and documentation experience
• 8+ years Process mapping and workflow analysis experience
• 8+ years Data analysis and problem-solving experience
• 8+ years Test planning and execution (UAT)
• Experience with Azure DevOps
• Ability to Manage multiple priorities and deadlines
• Ability to Work effectively with cross-functional teams
• Knowledge of Data integration standards (e.g., HL7, APIs)

Summary:

The position is responsible for taking a lead role in the implementation of two new Laboratory Information Management Systems (LIMS) for the Bureau of Laboratories and for providing ongoing maintenance and support of several Bureau of Laboratories applications supported within our department. These applications are critical for tracking resources and producing reports for Public Health. The resource is integral to supporting and improving MDHHS automated processes, streamlining critical business processes, data integrity, SEM/SUITE compliance, and securing the applications.  As a lead, the resource participates in a variety of assignments that provides for the enhancement, integration, maintenance, and implementation of projects.  The resource also provides application oversight to business analysts in the team that support other applications.  Not having a resource on staff will lead to delays and errors on the reports that MDHSS will have to manually process and delay support of applications and projects. This would significantly reduce the quality of Public Health services provided by the State of Michigan

Job Responsibilities:

• Elicit, analyze, and document business and functional requirements from lab stakeholders (scientists, technicians, QA/QC, management)
• Translate laboratory workflows into system requirements and user stories
• Conduct gap analysis between current processes and system capabilities
• Support implementation, configuration, and enhancement of LIMS and related systems
• Collaborate with vendors and IT teams on system upgrades, integrations, and issue resolution
• Assist in validation activities (IQ/OQ/PQ) where applicable
• Analyze lab workflows (sample tracking, testing, reporting) to identify inefficiencies
• Recommend automation and digital solutions
• Standardized processes across labs or departments
• Maintain SOPs, user guides, and system documentation
• Act as the bridge between technical teams and non-technical lab users
• Facilitate workshops, training sessions, and user acceptance testing (UAT)
• Provide ongoing user support and training
• Understanding of laboratory workflows:
  • Sample lifecycle (login, testing, reporting)
  • Instrument integration
  • Quality control processes

Required Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, or a related laboratory science (such as Biology or Chemistry)
• 8+ years of experience in requirements elicitation and documentation (BRDs, FRDs, user stories)
• 8+ years of Process mapping (BPMN, flowcharts)
• 8+ years of Gap analysis and solution design
• 8+ years of Stakeholder management and communication
• 8+ years of Agile and/or Waterfall methodologies
• Experience with LIMS platforms (e.g., Clinisys, STARLIMS, Labware)
• 8+ years of experience with data migration and system implementation projects
• 8+ years of creating training plans and materials
• Experience with Azure DevOps
• Understanding of:
  • System integrations (APIs, HL7, ETL processes)
  • SQL and basic database concepts
  • Data analysis and reporting tools (e.g., Power BI, Tableau)

• Own day‑to‑day L2/L3 support for SOA/OSB/WebLogic/OIC production and lower environments (Dev/Test/Stage).
   

• Monitor runtime health (composites, pipelines, adapters, JMS, managed servers, clusters, OIC integrations/schedules/agents).
   

• Perform incident triage, impact assessment, stakeholder communications, and rapid restoration for P1/P2 issues.
   

• Drive Root Cause Analysis (RCA), permanent fixes, and problem management with measurable prevention actions.
   

• Maintain/optimize JMS, data sources, connection pools, work managers, thread tuning and garbage collection settings.
   

• 15+ years in integration platform production support with strong focus on Oracle SOA Suite, Oracle Service Bus, Oracle WebLogic (11g/12c), and Oracle Integration Cloud.
   

• In‑depth knowledge of:
   

  • SOA Suite: BPEL, Mediator, Human Workflow, Business Rules, Enterprise Scheduler (ESS), adapters (JMS, DB, FTP/SFTP, File, REST/SOAP).
     

  • OSB: Proxy/Business services, pipelines, error handling, throttling, split‑join, transports, and security policies.
     

  • WebLogic: Domains, clusters, managed/admin servers, Node Manager, JMS/JDBC, work managers, JTA, tunings.
     

  • OIC: Integrations (App Driven/Scheduled/Streaming), Lookups, Connections/Agents, error hospital/retry, monitoring & diagnostics, package migration.
     

• Strong proficiency with WLST, shell scripting (bash), Groovy/Python (nice to have) for automation.
   

• Expertise in troubleshooting: logs (diagnostic/server), thread/heap dumps, GC logs, JVM tuning, connection leaks, message backlogs, stuck threads.
   

• Familiarity with CI/CD (Jenkins/Azure DevOps), Git, artifact repositories, and promotion workflows.
   

• Experience with observability tools: AppDynamics, OEM, Splunk/ELK, Grafana/Prometheus, Dynatrace/AppDynamics (or equivalents).
   

• Solid understanding of networking (load balancers, SSL/TLS, proxies), security (certs/keys, OAuth/JWT, WS-Security), and governance (change control, CAB).
   

• Strong communication for incident bridges, executive updates, and vendor interactions.
   

Job Title – Ironclad Contract Management - Solution Architect
Location – 100% Remote EST
Duration – 4 Weeks

Job Description
Project Overview
Scope:Salesforce Sales Cloud implementation with Ironclad integration to enable comprehensive Contract Lifecycle Management

Must Have

• Proven implementation and product expertise in Ironclad Contract Lifecycle Management (CLM)
  

• Hands-on experience integrating Ironclad with Salesforce Sales Cloud
  

Nice to Have

• Salesforce implementation experience
  

• Experience within the Life Sciences industry
  

Key Responsibilities

• Work with the client to gather and understand business requirements related to Contract Lifecycle Management (CLM).
  

• Assess, analyze, and reverse-engineer the existing Salesforce and Ironclad implementation.
  

• Recommend and apply best practices and industry standards for a successful Ironclad integration with Salesforce Sales Cloud.
  

• Serve as a subject matter expert on the Ironclad CLM product, with deep functional and hands-on knowledge.
  

• Design and execute end-to-end integration between Ironclad and Salesforce, ensuring data accuracy, security, and scalability.

Job Title: Saviynt Consultant (Connector Implementation)
Location: 100% Remote EST
Duration: 8-9 months

Job Description
We are looking for 2-3 Saviynt developers with connector implementation experience. 4-6 years of experience on the Saviynt tool with certifications.
Must have –Saviynt hands on development / configuration experience focusing on connector set up.
Nice to have –Saviynt Product certifications. This will have added advantage and help get the profile approved by client faster.

Brief scope of project –Implementation of Saviynt as the Identity Governance tool. Focusing on application integrations for Lifecycle management, request access, provisioning activities and Access certifications.

Job responsibilities
Connector implementation. Ability to hold conversations with client stakeholders to obtain variables needed to configure connectors for account and entitlement provisioning. Also technical documentation skills are important as the deliverables require resources to document high-level, detailed-level design documents, implementation guides etc.

Job Title - Senior Security Engineer
 

Location - 100% Remote PST
 

Duration - 6 Months
 

Job Description
 

We are looking for a senior security engineer to perform advanced testing on our streaming platform and content delivery systems. The focus is on preventing piracy, testing DRM enforcement, device attestation, and ensuring CDN/WAF resilience against application-layer attacks.
 

Must-Have Skills / Requirements
 

Strong experience in application-layer (L7) security testing 
 

Hands-on knowledge of CDN and WAF testing (CloudFront, Fastly, Akamai) 
 

Deep expertise in DRM systems: Widevine, PlayReady, FairPlay 
 

Experience with device ID attestation and spoofing tests 
 

Proficiency with reverse engineering / debugging tools (Frida, Burp Suite, mitmproxy) 
 

Understanding of video streaming pipelines, secure playback, and encryption 
 

Ability to design and execute realistic attack simulations without impacting network infrastructure 
 

Nice-to-Have Skills / Preferences
 

Experience with OTT platforms or large-scale video streaming services 
 

Familiarity with mobile and web player security 
 

Knowledge of anti-piracy mechanisms and content protection best practices 
 

Familiarity with DRM license and key management systems 
 

Responsibilities
 

Conduct application-layer DDoS testing targeting CDN/WAF systems 
 

Evaluate DRM enforcement and attempt to bypass content protections 
 

Test device attestation mechanisms and security tier enforcement 
 

Provide detailed reports and actionable recommendations to protect premium content
 

Job Title – Varicent Business Analyst 
Location – 100% Remote PST 
Duration – 8 Months 

Job Description 
Must Have: 

• Varicent Business Analysis experience
   

• Partner domain expertise
   

• Advanced reporting skills
   

• Varicent Sales Planning & Management (Setup & Configuration)
   

• Strong communication skills
   

• Client-facing experience
   

Job Responsibilities: 
 

• Lead upfront business discussions for Sales Planning & Management
   

• Gather, analyze, and document business requirements
   

• System setup and configuration
   

• Act as liaison between IT and Business stakeholders
   

• Support business testing and UAT for clients
   

Job Title – Oracle EPM Cloud FCCS Lead Developer 
Location – Mon to Thurs Onsite in Lisle, IL (Travel expenses are not included) 
Duration – 6 months 

Job Description 
As an onshore consultant, you will work closely with finance stakeholders to gather requirements, design solutions, and ensure successful deployment and adoption of FCCS. 

Your typical day will involve in below tasks. 
Lead FCCS implementation projects, including design, build, and deployment. 
Requires Good functional expertise in Consolidation process, Intercompany process, Ownership pattern, Equity Holding, GAAP, IFRS requirement etc. 
Strong financial background having good understanding of financial statements such as P&L, Balance Sheet, Cash Flow etc 
Configure FCCS applications for consolidation, reporting, and compliance. 
Customize solutions to meet client-specific requirements. 
Apply strong knowledge of consolidation processes (income statement, balance sheet, equity, minority interest). 
Ensure compliance with accounting standards and regulatory requirements. 
Support financial close and reporting cycles. 
Conduct requirement gathering workshops with finance teams. 
Translate business needs into FCCS technical solutions. 
Provide training and documentation for end users. 
Conduct system testing and support user acceptance testing (UAT). 
Troubleshoot issues and optimize FCCS configurations. 
Provide Deployment and Go Live support. 

Professional & Technical Skills: 
Must have Skills: Proficiency in Oracle Financial Consolidation and Close (FCCS) application. 
Good to have Skills: Certification in Oracle financial Consolidation and Close (FCCS) application. 
At least 2 years of experience in implementing Oracle Financial Consolidation and Close (FCCS) application 
Good understanding of security in FCCS, Consolidation & Translation process 
Good understanding of Cash flow, Equity Pickup & Ownership 
Good Understanding & Experience of Business rule, ruleset Forms & Reporting in cloud 
Good knowledge of Data exchange, Integration of various source system using cloud and data exchange pipeline 
Good Knowledge of EPM Automate and Integration using EPM Automate

Position: Business Operations (BizOps) Engineer
Location: Remote
Duration: 5 Months
Job Type: Temporary Employment
This job is open for both W2/C2C consultants

Role Overview

The Business Operations (BizOps) Engineer is responsible for ensuring the stability, availability, and performance of core wireless order management platforms supporting large-scale telecom operations. This role operates in a 24x7 environment and focuses on proactive monitoring, incident management, order fallout resolution, and continuous improvement across business-critical systems. The engineer works closely with IT, network, product, and vendor teams to ensure seamless order lifecycle execution, minimal customer impact, and adherence to SLAs.

Key Responsibilities

Production Operations & Support

• Provide 24x7 L1/L2 production support for core wireless order management systems, including order capture, orchestration, provisioning, billing, and downstream integrations.
• Monitor system health, order flows, APIs, queues, and batch processes to ensure uninterrupted order processing.
• Identify, analyze, and resolve order fallouts, system defects, and integration failures across CRM, network provisioning, billing, and fulfillment platforms.
• Ensure platform uptime, performance, and operational stability in line with carrier-grade availability standards.

Incident & Problem Management

• Lead and participate in major incident bridges, ensuring timely triage, stakeholder communication, and restoration of services.
• Perform root cause analysis (RCA) and drive corrective and preventive actions to eliminate repeat incidents.
• Track incidents, problems, and changes using tools such as ServiceNow, Jira, or equivalent ITSM platforms.
• Ensure adherence to SLAs, OLAs, and escalation protocols.
• Monitoring, Automation & Optimization
• Use monitoring and observability tools (e.g., Splunk, AppDynamics, Grafana) to proactively detect anomalies and performance degradation.
• Implement automation, retry mechanisms, and alert optimization to reduce manual intervention and operational noise.
• Identify opportunities for process improvement and operational efficiency within order management workflows.

Cross-Functional Collaboration

• Work closely with product, development, network, billing, and vendor teams to resolve complex order and system issues.
• Support release deployments, configuration changes, and maintenance activities, ensuring minimal business disruption.
• Act as a liaison between business stakeholders and technical teams to translate operational issues into actionable solutions.
• Reporting & Documentation
• Maintain and enhance SOPs, runbooks, and operational playbooks for support and incident response.
• Prepare operational dashboards and reports on order success rates, incident trends, system performance, and SLA compliance.
• Support audits, compliance requirements, and operational reviews.

Required Skills & Experience
Domain & Technical Expertise

• Strong experience supporting telecom core wireless order management systems in a 24x7 production environment.
• Deep understanding of order lifecycle: capture, validation, orchestration, provisioning, activation, billing, and fulfillment.
• Working knowledge of telecom integrations involving CRM, network elements, provisioning systems, and billing platforms.
• Hands-on experience with SQL for data validation, reconciliation, and incident troubleshooting.
• Familiarity with API-based integrations, logs, and message queues.

Tools & Platforms

• Experience with ITSM tools such as ServiceNow, Jira, or Remedy.
• Exposure to monitoring and logging tools such as Splunk, AppDynamics, Grafana, or similar platforms.
• Basic understanding of cloud platforms (AWS/Azure/GCP) and containerized environments is a plus.

Soft Skills & Behavioral Expectations

• Strong problem-solving and analytical skills, with the ability to operate calmly under pressure.
• Excellent communication skills for engaging with business users, technical teams, and leadership during incidents.
• Ability to work effectively in shift-based, 24x7 operations and on-call rotations.
• Ownership mindset with a focus on accountability, continuous improvement, and customer impact.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field.
• 8+ years of experience in telecom production support, BizOps, or IT operations (core wireless preferred).
• Experience supporting Tier-1 telecom operators such as telecom or equivalent is highly desirable.
• ITIL certification or telecom-domain certifications are a plus.

Job Responsibilities:

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.

Required skills:

• Communicate verbally and in writing appropriately
• Read and interrupt Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project time line

     
Under project manager supervision, applies project management knowledge, skills, tools, and techniques in supporting the State Accounting Office's (SAO) NextGen Project (Workday Implementation) activities and tasks. The project coordinator is responsible for tracking project activities and tasks for a specific business suite or multiple workstreams. This includes but is not limited to, scheduling and attending meetings, capturing, and disseminating meeting minutes, receiving project documents and compiling a summary, aiding in the development of communication material such as emails, newsletters or PowerPoint presentation, updating project schedules and RAID log.

Responsibilities:

• Coordinates, schedules, and attends project related meetings.
• Transcribes and disseminates project meeting minutes.
• Documents, tracks and receives project documentation and deliverables.
• Send follow-ups as necessary to ensure project activities are completed in a timely manner.
• Shares information and updates with project team members as relevant to project activities.
• Documents and tracks project risks, issues, action items and decisions as part of the project management activities.
• Assist PM in developing necessary documents, presentations or reports
• Follow-up and track project statuses and update the project tracking system with pertinent information
• Create project related reports from the project work breakdown structure
• Work with PMs on documenting project scope and high-level requirements
• Disseminate information related to project schedules.
• Coordinate NextGen quality review and steering committee meetings. Capture notes and action items and disseminate as appropriate
• Ensure all project related artifacts are stored in the proper location within the NextGen Project SharePoint site.
• Assist in tracking, monitoring, and communicating project-related issues, scope changes, variances and contingencies that may arise during              the implementation of the NextGen Project.
• Maintain effective communication and working relationships with project team members
• Other responsibilities added per management’s discretion

Minimum Qualifications:

Bachelor's degree in a related field from an accredited college or university AND One year of IT related experience. OR Associate's degree in a related field from an accredited college or university and three years of IT related experience. Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Preferred Qualifications:

• Prefer experience using Microsoft Project or Microsoft Project Online.
• Experienced in using Outlook, Visio, and the Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Excellent written, oral and presentation skills
• Strong organizational, analytical, and problem-solving skills
• Ability to communicate to management, business, and technical personnel
• Ability to work through conflict
• An eye for detail and excellent grammar
• Ability to multi-task

Under project manager supervision, applies project management knowledge, skills, tools, and techniques in supporting the State Accounting Office's (SAO) NextGen Project (Workday Implementation) activities and tasks. The project coordinator is responsible for tracking project activities and tasks for a specific business suite or multiple workstreams. This includes but is not limited to, scheduling and attending meetings, capturing, and disseminating meeting minutes, receiving project documents and compiling a summary, aiding in the development of communication material such as emails, newsletters or PowerPoint presentation, updating project schedules and RAID log.

Primary Duties & Responsibilities:

• Coordinates, schedules, and attends project related meetings.
• Transcribes and disseminates project meeting minutes.
• Documents, tracks and receives project documentation and deliverables.
• Send follow-ups as necessary to ensure project activities are completed in a timely manner.
• Shares information and updates with project team members as relevant to project activities.
• Documents and tracks project risks, issues, action items and decisions as part of the project management activities.
• Assist PM in developing necessary documents, presentations or reports
• Follow-up and track project statuses and update the project tracking system with pertinent information
• Create project related reports from the project work breakdown structure
• Work with PMs on documenting project scope and high-level requirements
• Disseminate information related to project schedules.
• Coordinate NextGen quality review and steering committee meetings. Capture notes and action items and disseminate as appropriate
• Ensure all project related artifacts are stored in the proper location within the NextGen Project SharePoint site.
• Assist in tracking, monitoring, and communicating project-related issues, scope changes, variances and contingencies that may arise during              the implementation of the NextGen Project.
• Maintain effective communication and working relationships with project team members
• Other responsibilities added per management’s discretion

Minimum Qualifications:

Bachelor's degree in a related field from an accredited college or university AND One year of IT related experience. OR Associate's degree in a related field from an accredited college or university and three years of IT related experience. Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Preferred Qualifications:

• Prefer experience using Microsoft Project or Microsoft Project Online.
• Experienced in using Outlook, Visio, and the Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Excellent written, oral and presentation skills
• Strong organizational, analytical, and problem-solving skills
• Ability to communicate to management, business, and technical personnel
• Ability to work through conflict
• An eye for detail and excellent grammar
• Ability to multi-task

     
The Project Manager willpartner closely with Finance and Procurement leadership, the NextGen projectteam, State Accounting Office functional leads, Department of AdministrativeServices functional leads, Workday functional leads, integration teams, andthird-party vendors to deliver secure, scalable, and compliant solutions. Thisposition is accountable to the Finance and Procurement business owners, and weare specifically seeking someone who understands Workday Financialsarchitecture, finance business processes, and ERP transformation environments.

Responsibilities:

• Lead and coordinate a Workday Financial Management and Procurement project of moderate to high complexity, including implementations, enhancements, integrations, and optimization initiatives.
• Provide full lifecycle project leadership across Workday Financials modules including:
  • General Ledger
  • Accounts Payable & Accounts Receivable
  • Asset Management
  • Procurement (requisitions, purchase orders, supplier management, inventory if applicable)
  • Banking & Settlements
  • Financial Reporting
• Partner closely with Finance, Accounting, and Procurement business owners to align Workday system design with accounting policies, purchasing workflows, approval hierarchies, and compliance requirements.
• Collaborate with Workday functional leads, integration developers (EIB, Studio, Core Connectors), third-party vendors, and internal SMEs to deliver scalable, compliant solutions.
• Track Workday configuration, data conversion, integrations, security roles, and end-to-end testing cycles activities.
• Assist in cutover planning, production readiness activities, and post-production stabilization for Workday Financials and Procurement deployments with project team.
• Provides continuing direction to the project team, conducts status meetings, assesses proposed changes in scope, and recommends courses of action to project sponsors during the execution phase.

Job duties include but are not limited to:

• Collaborate with cross-functional teams including Finance, Procurement, IT, vendors, and integration partners to achieve defined business and system objectives.
• Facilitate business process assessments and redesign efforts focused on:
• Procure-to-Pay (P2P)
• Record-to-Report (R2R)
• Supplier onboarding and management
• Spend controls and approval workflows
• Financial reporting optimization
• Monitor project milestones and activities, testing cycles, data validation checkpoints, and integration readiness to proactively address schedule or quality risks for DHS.
• Maintain strong working relationships with Finance leadership, Procurement leadership, Workday implementation partners, auditors, and internal PMO stakeholders.

Minimum Qualifications

• Bachelor’s degree inrelated field or specialized training and three years of IT project managementexperience
• PMP certification fromPMI or equivalent certification
• 5 years' experienceleading projects of moderate to high complexity (must have occurred in the last7 years).
• 3 years' hands onexperience leading server-based application development/enhancement projects(must have occurred in the last 5 years).
• Hands-on experience withMS Project, MS Visio, SharePoint 2013, and MS O365
• Strong understanding of:
• Accounting and procurement principles
  • Financial reporting structures
  • ERP integrations

Preferred Qualifications

• Experience within the last 3 years leading/coordinating vendor managed projects
• Executive level written and oral communication skills.
• Experience working in state government
• Experience in Hands-on familiarity with:
• Workday Financial Management
• Workday Procurement Management
• Experience working in an outsourced environment

Job Responsibilities:

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.